COMPANY DESCRIPTION

Success Entrepreneurs Choice Financial Services (SECFIN) a fast growing microfinance institution with the aim of offering financial services to business owners and individuals in formal employment. We are seeking customer-focused LOAN OFFICERS to join our team in the following towns;

Ndola
Luanshya
KEY DUTIES AND RESPONSIBILITIES

Marketing of the institutions product to potential clients.
Provide guidance and support to customers during the loan application process.
Ensure and provide quality customer service to both old and new clients.
Responsible for arrear management and maintenance of a healthy portfolio
Client appraisals.
100% contribution towards debt collection for all loans processed and disbursed.
Any other task given by the Supervisor.
QUALIFICATIONS AND SKILLS REQUIRED

Grade 12 certificate
Minimum qualification of Diploma in any Business related program with 1 year work experience in a Financial Institution.
Excellent customer service skills
Strong verbal and written communication skills
Knowledge of MS office package
Self-motivated and organized
Must be a resident of any of the mentioned towns.
Interested candidates who meet the above job requirements should send their cover letter, detailed CV and copies of academic and professional certificates in one pdf document to carol.mutale@entrechoice.com CC chondokacarol@gmail.com. Indicate ‘SECFIN Loan Officer’ on the subject field.

Note: that only shortlisted candidates will be contacted.

Please follow instruction for they are part of the interview.

Closing Date for application is 27th April 2025