Position Overview

Jacaranda Hub (JHub) is an Entrepreneurship Service Provider (ESP), social enterprise, and ecosystem builder committed to supporting youth and women entrepreneurs across Zambia. Through partnerships, innovation programmes, and shared services, JHub strengthens MSMEs and advances inclusive socio-economic development.

The Gender Equality, Social Inclusion and Safeguarding (GESI) Coordinator will provide strategic leadership and technical oversight for gender equality, social inclusion, safeguarding, and accountability across all Jacaranda Hub programmes and projects.

The role is responsible for ensuring that gender-transformative, inclusive, and rights-based approaches are systematically integrated into JHub’s policies, programme design, implementation, monitoring, and partnerships. The Coordinator will work closely with programme teams, partners, community structures, and donors to challenge harmful social norms, address structural barriers, and strengthen participation and leadership of women, youth, and other marginalised groups.

Key Responsibilities

1. GESI Strategy, Policy & Systems

Lead the development, review, and implementation of JHub-wide GESI, safeguarding, and accountability policies and guidelines.

Ensure all projects integrate gender equality, youth inclusion, disability inclusion, and safeguarding principles in line with donor and organisational standards.

Provide technical guidance to ensure compliance with GESI and safeguarding commitments across programmes and partnerships.

2. Programme Integration & Technical Support

Provide coordinated technical support for gender mainstreaming and social inclusion across planning, budgeting, implementation, and monitoring of all JHub projects.

Support programme teams to design and implement gender-transformative andsocially inclusive interventions.

Serve as the focal point for all GESI-related activities across project sites.

3. Capacity Strengthening & Behaviour Change

Design and coordinate training for staff, partners, community leaders, and relevant government structures on GESI, safeguarding, and accountability.

Support community-level dialogue and behaviour change initiatives aimed at addressing harmful social norms and power imbalances.

Strengthen partner capacity to deliver inclusive and gender-responsive programming.

4. Partnerships, Stakeholder Engagement & Advocacy

Liaise with donors, government ministries, CSOs, NGOs, and ecosystem actors on GESI and safeguarding matters.

Represent Jacaranda Hub in sector-wide and thematic GESI forums at local and national levels.

Support co-creation of activities with women, youth, and marginalised groups to ensure community ownership and relevance.

5. Monitoring, Learning & Accountability

Work closely with the MEAL team to integrate GESI indicators into monitoring frameworks and reporting systems.

Monitor, document, and report on GESI performance across projects.

Support implementation of community accountability mechanisms and prevention of sexual exploitation, abuse, and harassment.

6. Knowledge Management & Learning

Document best practices, lessons learned, and human-interest stories related to gender equality and social inclusion.

Contribute to organisational learning and continuous improvement of inclusive programming approaches.

Required Qualifications & Experience

Bachelor’s degree in Development Studies, Social Sciences, Gender Studies, or a related field.

A Master’s degree in Gender and Development, Social Sciences, Development Studies, or a related field is a strong advantage.

Minimum of three to five (3–5) years’ experience in gender equality, social inclusion, safeguarding, or related development programming.

Demonstrated experience in gender-responsive or gender-transformative programming, preferably within entrepreneurship, agriculture, climate, or youth programmes.

Position Overview

Jacaranda Hub (JHub) is an Entrepreneurship Service Provider (ESP), social enterprise, and ecosystem builder committed to supporting youth and women entrepreneurs across Zambia. Through partnerships, innovation programmes, and shared services, JHub strengthens MSMEs and drives inclusive socio-economic development.

The communications Coordinator will support the planning, coordination, and execution of internal and external communications across Jacaranda Hub’s programmes and partnerships. The role will ensure consistent messaging, strong public visibility, and effective stakeholder engagement in line with JHub’s Engage, Innovate, Inspire approach.

The position contributes to brand positioning, media engagement, content development, and project communications, while supporting reputation management and donor visibility across multiple initiatives.

Key Responsibilities

1. Communications Planning & Coordination

Support the development and implementation of internal and external communications plans aligned with organisational and project objectives.

Coordinate communications activities across projects to ensure consistency in messaging, branding, and tone.Support documentation of communications outputs for reporting, learning, and donor compliance.

2. Content Development & Knowledge Products

Develop and edit communication materials, including brochures, briefs, press notes, newsletters, reports, and event collateral.

Support the production of visual and digital content (photography, short videos, graphics) in line with brand and safeguarding guidelines.

Ensure timely and accurate dissemination of project information to internal and external audiences.

Other Requirements

This role may require occasional travel within Zambia for project coverage, documentation, and stakeholder engagement. Evening or weekend work may occasionally be required around events.

3. Media & Public Relations

Support engagement with local and national media houses to enhance organisational and project visibility.

Assist in coordinating media appearances, radio programmes, and press engagements.

Monitor media coverage and support preparation of key messages and responses when required.

4. Digital & Social Media Communications

Support management of Jacaranda Hub’s digital platforms, including social media channels and website content.

Develop and schedule engaging digital content aligned with organisational priorities and campaigns.

Track and report on basic digital engagement metrics.

5. Stakeholder & Community Communications

Support communication with project partners, beneficiaries, and community stakeholders to ensure clarity, transparency, and alignment.

Assist in coordinating outreach and engagement activities that strengthen project visibility and community participation.

6. Reputation & Risk Support

Support identification and mitigation of communications-related risks.

Assist in drafting clear, accurate, and sensitive messaging during high-risk or sensitive situations.

7. Coordination with External Service Providers

Liaise with designers, photographers, videographers, and media practitioners engaged by Jacaranda Hub.

Support quality control of outsourced communication products.

Required Qualifications & Experience

Minimum of three (3) years’ relevant experience in communications, media, or projectsupport roles.

Experience supporting communications on development, donor-funded, or social impact programmes is an added advantage.

Strong writing and editing skills in English.

Ability to manage multiple tasks and meet deadlines.

Strong interpersonal and coordination skills.

Proficiency in Tonga, Kaonde, Nyanja, Chewa, or Bemba is an advantage.

Core Competencies

Professional written and verbal communication

Working knowledge of Canva, Adobe Suite, CapCut, or similar tools

Content development and editing

Media and digital communications support

Stakeholder engagement and coordination

Planning and organisational skills

Attention to detail and brand consistency

How to Apply

Interested candidates should submit a CV and cover letter in PDF format to work@jacarandahub.com . With the subject line: Application for Communications Coordinator – Jacaranda Hub. Please note that only shortlisted candidates will be contacted. Applications must be submitted no later than Friday, 23 January 2025. Late applications will not be accepted.